At RG Craft Collections, we prioritize customer satisfaction and the quality of our products. Please note the following terms regarding returns and refunds:

  • Refunds will only be issued within 3 days of delivery, and only under the following conditions:
    • The product is defective or damaged upon arrival.
    • The wrong product was delivered.

To request a refund, kindly contact our customer service team with your order details and a photo of the product (if damaged). All refund requests beyond the 3-day window will not be entertained.

Thank you for understanding and for choosing RG Craft Collections!